Legal information

BEAUMARLY GROUP PRIVACY POLICY

1. Purpose of the privacy policy

The purpose of this privacy policy is to inform visitors to Beaumarly sites about the use of their personal data. It is applicable to all the group's restaurants, hotels and clubs as well as to the career site.

2. What is Beaumarly's role?

As part of the management of our websites, we act as data controller. In this case, we decide why (purposes) and how (means) your data is used.

3. How is your personal data collected?

We collect and process the following data through service providers: - Your identity (title, surname, first names, address, telephone numbers, email, date of birth, date of birth, IP address).
- Your browsing data;
- Data relating to your means of payment (bank card number, expiry date of the bank card, visual cryptogram...);
- Your arrival and departure dates for hotels; - your preferences and interests (for example, smoking or non-smoking room, preferred floor, type of bedding, type of press read, sports, cultural interests, cultural interests, food and drink preferences, etc.);
- Data relating to the monitoring of the commercial relationship, for example your questions/comments during or following a stay in one of our establishments, those necessary to carry out loyalty, prospecting, study, survey and promotion actions;
- Information that you provide for the purposes of managing your application and, where applicable, the recruitment process (e.g.: CV, information relating to your education, your professional experience, distinctions, diplomas, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates, certificates

The information collected on minors is limited to their name, surname, nationality and date of birth and can only be transmitted by an adult. Thank you for ensuring that your children do not give us any personal data without your permission. In the event that such transmission takes place, you can contact Beaumarly (contact@beaumarly.com) so that this information is deleted.

Also, some of your data is collected automatically, through cookies. For more information, see our cookie policy.

4. For what purpose and for how long do we use your personal data?

Here is a summary of all the treatments for which Beaumarly is likely to use your personal data:

Treatment No. 1:
Treatment name: Booking Management
Purpose: Treatment of reservation requests/Improvement of services and personalization of the offer
Legal basis: Execution of the contract
Data concerned: Identity and contact data; arrival and departure dates; preferences (smoker or not, type of room, press read, sports, food preferences)
Retention period: Duration of the contractual relationship

Treatment No. 2:
Treatment name: Payment Management
Purpose: Transaction processing and payment security
Legal basis: Execution of the contract
Data concerned: Bank card number, expiry date of the card, visual cryptogram
Retention period: Payment data retained until the transaction is finalized

Treatment #3:
Treatment name: Newsletter Management
Purpose: To regularly send most of Beaumarly and its establishments to registrants.
Legal basis: Consent
Data concerned: Email address
Retention period: Until the withdrawal of consent and maximum 3 years from the last contact.

Treatment No. 4:

Name of treatment: Follow-up of the commercial relationship
Purpose: Customer satisfaction monitoring, prospecting and loyalty
Legal basis: Legitimate interest (loyalty), consent for prospecting
Data concerned: Comments, questions, loyalty data, surveys and promotions
Retention period: Duration of the commercial relationship or until the withdrawal of consent

Treatment No. 5:

Treatment name: Recruiting
Purpose: To study and manage applications.
Legal basis: Pre-contractual measures; Consent to keep CVs in a library (CV library).
Data concerned: All information included in the CV, in particular:
-Identity and contact data;
-Data relating to professional life;
-Data relating to personal life. Shelf life: 3 months after the last contact or up to 2 years with consent.

Treatment No. 6:

Name of treatment: Cookie Management
Purpose: To ensure the functioning of the website and its security; to obtain statistics; to offer personalized advertising.
Legal basis: For functional cookies: legitimate interest in offering online content, ensuring the proper functioning of the site and securing it.
For optional cookies: consent.
Data concerned: Navigation data; identification data of the equipment used to navigate the site.
Retention period: Lifespan of trackers: 13 months; and data retention: maximum 25 months.

Treatment No. 7:

Treatment name: Provision of the establishment's Wi-Fi
Purpose: To allow customers to connect to the internet
Legal basis: consent
Data concerned: Location data, identity and contact data
Shelf life: Thirty days

5. Who is your personal data intended for?
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Within Beaumarly (internal recipients)
Your Personal Data is processed by authorized staff members of our group.

Excluding Beaumarly (external recipients)
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Several categories of third parties listed below may have access to your Personal Data. Only the Personal Data that is strictly necessary is transmitted to them.

• Our IT service providers are involved in the hosting and maintenance of the website.
• Our cookie deposit tools
• Our reservation providers
• Our online payment providers
• Your data can be transmitted to our CRM (customer management tool) and in our electronic messaging solution in order to communicate with you.

We ensure that in terms of Personal Data, these subcontractors are contractually committed to implementing a level of protection equivalent to ours and in accordance with the Regulations.

The Beaumarly Group undertakes not to transmit your Personal Data to third parties unless:

1. You have given your prior consent for the sharing of your Personal Data with third parties,
2. Sharing your Personal Data with this third party is necessary for the provision of the products or services requested,
3. A competent judicial or administrative authority requires that the Data be transmitted to it.

6. Transfer outside the EU

We strive to keep your Personal Data within the European Union, however some services we use involve potential transfers. Concerned about the security and confidentiality of your Data, we inform you that when your Data is transferred outside the EU, we ensure that these are carried out to:
• Or from a country recognized by the European Commission as providing an adequate level of protection;
• Or to a country that does not offer adequate protection but whose transfer is allowed, in particular by being governed by the European Commission's standard contractual clauses, which the CNIL has recognized that they guarantee a sufficient level of protection of the privacy and fundamental rights of individuals.

7. What are your rights regarding your personal data?

a) Right of access

You can request and obtain information about what personal data we hold about you.
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b) Right to rectification

You have the right to request the correction of your inaccurate or incomplete personal data.
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c) Right to erasure

Also called the “right to be forgotten”, it allows you to request the deletion of your personal data unless the data must be kept:
• To comply with a legal obligation,
• To the establishment, exercise or defense of legal rights.
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d) Right to restrict processing

This right allows you to request to limit the use of your personal data in certain circumstances:
• You have requested the correction of your data, the processing may then be limited to the time required to carry out the necessary verifications;
• The processing is unlawful and you oppose the deletion of your data;
• The data controller no longer needs your data but they are necessary for you to establish, exercise or defend a right in court;
• You have objected to the processing and we are checking whether the legitimate reasons pursued prevail over your reasons.

e) Right to data portability

You can receive your personal data in a structured and machine-readable format, and to transfer it in order to transfer it to another organization.

f) Right to object

You have the right to object to the processing of your personal data for legitimate reasons, unless there are legitimate and compelling reasons to continue the processing.
Several treatments of your personal data are subject to your consent. You can withdraw it at any time.

g) Right to file a complaint with the CNIL

You also have the right to file a complaint with the CNIL, supervisory authority (www.cnil.fr).

8. How to exercise your rights?

a) Methods for exercising rights

You can send your requests using the following means:
• By mail: Beaumarly, Legal Department, 28 Rue de Venise 75004, Paris
• By email at: contact@beaumarly.com

b) Response time

Beaumarly has one month to respond to you from the receipt of your request. This period may be extended by two months due to the complexity of your request and the number of requests made to us; in this case you will be informed.

9. Policy change

This privacy policy may be updated.
Last updated: 06/ 12/ 2024

What is a cookie?

A “cookie” is a set of information, generally small in size and identified by a name, that can be transmitted to your browser by a website to which you connect. Your web browser will keep it for a certain period of time, and will send it back to the web server each time you reconnect to it.
Cookies have multiple uses: they can be used to remember your customer ID on a merchant site, the current content of your shopping cart, an identifier that allows you to track your browsing for statistical or advertising purposes, etc.

Cookies can be of several types:
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• A session that is automatically deleted when the user closes his browser,
• Permanent, which remains stored in its terminal equipment until a predefined expiration date,
• Third parties, which are “cookies placed on domains different from that of the main site, generally managed by third parties who have been questioned by the site visited and not by the user himself: these cookies may also be necessary for the proper functioning of the site, but they are mainly used to allow the third party to allow the third party to see which pages have been visited on the site in question by a user and to collect information about him, in particular for advertising purposes” (definition of the CNIL).). This is particularly the case with cookies such as Google analytics, Google ads, YouTube, LinkedIn, etc...

What cookies do we use and what do we use them for?

When consulting our sites, cookies of various types may be placed on your computer, mobile phone or tablet:
• Cookies that are strictly necessary for the functioning of our Site. They are deposited by default and do not require the collection of your consent in accordance with the regulations. These include goadopt.io cookies that allow you to collect and remember your cookie preferences. • Among the cookies subject to the collection of your prior consent:
- Analysis and statistical cookies (Google Analytics, Search Console, Search Console, Tag Manager, Tag Manager, Microsoft Clarity, Semrush) They allow us to analyze the behavior of users on our Site, to identify the most visited pages, to establish traffic statistics and to establish a link with the database in our CRM in order to monitor and improve the quality of our services.
- Advertising cookies placed by third parties (Google ads, Meta: Facebook, Instagram etc.) that allow you to offer targeted advertising.
- reCAPTCHA cookies, a Google service that makes it possible to distinguish natural persons from robots by analyzing their behavior on the Site in order to protect the Site from malicious behavior by third parties.

These cookies are deposited for a maximum period of 13 months subject to changes in duration made by the Third Parties involved (Google, LinkedIn, Sellsy, Twitter etc.) that cannot be configured by the Beaumarly group.

How do you manage your cookies?

During your visits to our Sites, you are informed of the use of cookies. In accordance with the list detailed above, the deposit of some of our cookies is subject to the collection of your consent. We collect the latter when you connect to the Sites using a cookie management tool which:
• Shows you the different types of cookies existing on the Site,
• Request your consent for each category of cookies installed.

No cookies will be installed on your terminal without your consent except for those:
• Strictly necessary for the delivery of an online communication service expressly requested by you,
• With the exclusive purpose of allowing or facilitating communication by electronic means. The use of the cookie management tool allows you to give your active consent to the deposit of cookies and to the processing of your browsing data under the conditions and purposes described herein and in our privacy policy. At any time, you can change your choices by deleting your cache (history) from your browser.
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So you can:
• Oppose the use of these cookies in a general or specific manner,
• To be informed each time cookies are used,
• Authorize their use on a case-by-case basis,
• Erase them automatically or from time to time. You will find explanations on how to configure your browser for this purpose on the sites: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser, https://www.aboutcookies.org/, https://www.youronlinechoices.com/fr/

In order to configure your browser software, you must refer to the help menu of your browser.
• Firefox™ https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
• Chrome™ https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr
• Internet Explorer™ https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
• Safari™ https://support.apple.com/kb/ph21411?locale=fr_FR
• Opera™ http://help.opera.com/Windows/10.20/fr/cookies.htmlLa deactivating Cookies may reduce the quality of navigation.

For any additional information regarding this policy, contact us: contact@beaumarly.com

This document constitutes the general reservation conditions (the “GTC”) of the BEAUMARLY Group. The T&Cs will be accessible at https://beaumarly.com/ (the “Site”). By making a reservation with our Properties, you (the “Customer” or “You”) accept these T&Cs, and acknowledge having read our Privacy Policy available as well as our Cookie Policy available HERE.


1. DEFINITIONS

Hereinafter, the terms below will have the following meaning:
“Beaumarly Group” means:
- Beaumarly SAS, parent company of the Beaumarly Group, with its head office at 28, rue de Venise 75004 PARIS, France;
- Subsidiaries and other companies affiliated with Beaumarly taking part in its activities;
- Establishments operated under one of the Beaumarly Group brands around the world.
“Beaumarly SAS” refers to the parent company of the Beaumarly Group, having its head office at 28, rue de Venise 75004 PARIS, France, holding in particular the Beaumarly brand under which the Establishments are operated. For the purposes of the present, Beaumarly SAS acts in the name and on behalf of all of its Establishments.
“Establishment (s)” refers individually or collectively to hotels, restaurants, restaurants, clubs, bars or more generally any place where Beaumarly provides products and services and for which it is possible for a Customer to make a Reservation. The list of our Establishments is available on the Group Sites. If necessary, the list of subsidiaries and establishments can be provided on request.
“Customer (s)” refers to any natural person of legal age with full legal capacity at the time of subscription of the reservation contract, or legal person duly represented by a natural person with legal capacity and capacity to represent them.
“Service (s)”: refers in particular to the accommodation, catering and club services offered and provided by the Establishments, as well as all the ancillary services also offered by the Establishments (catering, bar, extras, etc.)
“Reservation (s)”: refers to any reservation of a Service in one of the Establishments, whether made online, by telephone or by email. Bookings made on request as part of an Event — hereinafter defined — are also subject to these conditions but may be subject to special provisions.
“Site (s)”: electronic service operated by the Beaumarly Group on the Internet network from a fixed or mobile terminal, whether under the Beaumarly Group or each Establishment itself.

2. SCOPE OF APPLICATION

2.1 Extent
These T&Cs apply, without restriction or reservation, to all Bookings with Establishments under the Beaumarly brand.
However, specific special conditions may be applicable in the context of group bookings or for particular events.

2.2 Duration
These GTC apply throughout the marketing period of catering services, temporary accommodation and other services (bar, club...) offered by the Establishments.
Beaumarly reserves the right, without notice or compensation, to temporarily or permanently close, in whole or in part, the Establishments, the Sites, the online reservation area or any other reservation process.
Beaumarly will not be responsible for damages of any kind that may result from the temporary unavailability of all or part of the Sites or the reservation procedures.
Beaumarly reserves the right to adapt or modify these GTC at any time. In case of modification, the GTC in force at the time of the Booking will be applied.


2.3 Legal regime
These GTC are subject to the provisions of articles L. 221-1 and following of the Consumer Code.
Any Booking is subject to these Terms and Conditions as well as to the specific conditions for each of the Services offered by Beaumarly.

2.4 Purpose
These T&Cs define the rights and obligations of the parties in the context of Service Bookings offered by Beaumarly.
The GTC govern all the steps necessary for the completion and monitoring of the Reservation, for its maintenance and validity, and for the payment of the related price.

3. CUSTOMER CAPACITY AND ACCEPTANCE

Any Customer acknowledges having the capacity to contract under the conditions described in the GTC presented below, i.e. having the legal majority and not being under guardianship or curatorship. For this purpose, Beaumarly reserves the right to request from the Customer, upon arrival at the Establishment, a document supporting his identity, indicating in particular his date of birth.

Any minor must be accompanied by a person who has parental authority over this minor. Regarding foreign Customers, they are obliged to fill out an individual police form in the countries concerned by such regulations, in accordance with the provisions of article R.611-42 of the Code of Entry and Residence of Foreigners in France.

The Customer acknowledges that these GTC are an integral part of the Booking contract that he concludes with Beaumarly and that he has read them prior to the validation of his Reservation and has freely accepted all of its terms. The Customer therefore accepts that the GTC, or any other contractual document informing him of the characteristics of the Services and associated particular rates, be presented to him online on the Sites for the purpose of concluding the Booking contract. The Customer therefore declares that he has obtained from Beaumarly and the Establishments all the information necessary prior to his Booking.

Any validation of the Booking by the Customer requires the prior acceptance of these General Terms and Conditions in their entirety. He has the ability to save and edit these Terms and Conditions from the Sites using the standard functionalities of his browser and/or computer.

The Customer expressly accepts that the entry of the banking information required during the Booking process, the acceptance of these General Terms and Conditions and the validation of the Booking request (in particular by clicking on the “validate” button by the Customer) constitute an electronic signature within the meaning of article 1367 of the Civil Code which has, between the parties, the same value as a handwritten signature.

4. RESERVATION PROCESS

The Sites offer the Customer the possibility to book a table and/or accommodation in the Establishment of their choice according to their characteristics. The Customer may book a room according to transparent contractual rates with or without options or extras left to the Customer's free subscription.

The Customer acknowledges having read the characteristics of the selected Establishment and the methods of Booking the Services available on the Site, and having requested and obtained any necessary and/or additional information to make his Booking in full knowledge of the facts. In our Establishments, the correct outfits are required.

The Customer is solely responsible for the choice of Services and their suitability to their needs, so that Beaumarly and the Establishments cannot be held responsible in this regard in any way.

For any reservation made prior to the opening of an Establishment: it is deemed to be made subject to the opening of the Establishment and accessibility to the premises reserved on the date of the Customer's stay. In case of non-availability, the Customer will be notified no later than 45 (FORTY-FIVE) days before the scheduled arrival date. Beaumarly will then offer the customer a reservation in a Group establishment or other brand, depending on availability, of similar or lower standard. The Customer will be free to accept the change of establishment or to cancel the Booking. In the event of cancellation of the Booking for this reason by the Customer, Beaumarly will refund any deposits paid. Under no circumstances can Beaumarly be held responsible for a delay in opening or for a proposed change of establishment. The delay in the opening date or the change of establishment may not give rise to any compensation for the benefit of the Customer against Beaumarly or any other subsidiary of the group.
4.1 Online booking process
Bookings made by the Customer may be made through a reservation tool available online on the Sites. The Reservation is deemed accepted by the Customer at the end of the Booking process by clicking on the “Validate” field. The Reservation is deemed to have been formed as soon as the Booking confirmation is sent by Beaumarly.
The Customer undertakes, prior to any Booking, to complete the information requested. The Customer attests to the veracity and accuracy of the information transmitted.

4.2 Regarding restaurants:
The secure Booking procedure includes the following steps — it being specified that, on the one hand, at each stage, the page that is displayed contains a summary of the previous steps, and on the other hand, that it is always possible for the Customer to abandon the Reservation before definitively validating it, or to backtrack in the Booking process by clicking on the previous step to modify the data —:
• 1st page: Reminder of the selected establishment; choice of the meal date on the calendar; choice of the number of seats; choice of the start time of the Service.
• 2nd page: Entering the identity, and contact details of the Customer and any comments, allergies and eating habits that would be important to mention; Any reservation details and acceptance of the general conditions of use of the service; registration or not in the Establishment's news and programs.
• 3rd page: display of the Booking summary and the completed data;

4.3 Regarding hotels:
The secure Booking procedure includes the following steps — it being specified that, on the one hand, at each stage, the page that is displayed contains a summary of the previous steps, and on the other hand, that it is always possible for the Customer to abandon the Reservation before definitively validating it, or to backtrack in the Booking process by clicking on the previous step to modify the data —:
• 1st page: choice of the start date of the stay (check-in date) and the end date of the stay (check-out date) on the calendar; Choice of the number of adults and children;
• 2nd page: Verification of availability and choice of the type and size of the room, any services, then choice of the rate;
• 3rd page: choice of the number of rooms; Booking conditions
• 4th page: proposal to take out cancellation insurance; display of the summary of the Reservation; entry of the Customer's identity; the number of people per room (adult and child); selection of the arrival time; special requests if applicable and summary of the general conditions of sale (security deposit and cancellation conditions)
Selecting and entering the payment method;
• 5th page: after clicking on the “Confirm my reservation” button, the Customer must confirm the information necessary to finalize the Booking: his identity, his contact details, his method of payment, his bank card details used for online payment and for the bank guarantee of the Reservation. He must also accept these T&Cs, as well as the Privacy Policy.
Beaumarly acknowledges receipt of the Customer's Reservation by sending an email to the Customer at the email address that he has previously provided. In the case of online reservations, the confirmation of receipt of the Reservation by email summarizes the essential characteristics of the Reservation: the Services booked, the prices, the main applicable reservation conditions, as previously accepted by the Customer, the dates of stay.

4.4 Booking by phone, fax or email (Excluding Events)
When requesting a reservation by telephone, fax or e-mail, the selected Establishment offers — by telephone, fax or e-mail sent to the number or email address where the Booking request was sent — the rates available in real time and the related Additional Services according to the Customer's request on the dates he requests.

These Terms and Conditions and the summary of the Customer's Reservation request are also sent to the Customer by fax or e-mail, as well as, where applicable, a request for the provision of bank details for the purposes of registering the Reservation (possible prepayment or payment of a deposit according to the selected rate, and for the purposes of providing a bank guarantee).

Only the written confirmation of the registration of the Reservation by fax or e-mail will constitute the conclusion of the Booking contract.

4.5 Quotation/Organization of events

4.5.1. In order to book or organize an event (more than 10 guests) within one of our Establishments (hereinafter referred to as “Event”), the Customer must, on the basis of the commercial brochures provided by Beaumarly, define its needs and as such, provide all the elements necessary for the successful completion of the Event and in particular:
- Customer account opening form completed;
- Choice of establishment;
- Choice of the formula/menu;
- Number of beneficiaries of the Benefits;
- Budget;
- Acceptance or not of extras (In case of non-explicit refusal, the Customer will be presumed to have accepted the extra drinks and undertakes to pay for them);
- Choice of additional services if necessary (in particular sound and lights).

The event will be validated subject to the availability of the Establishment and the feasibility of the Customer's request. In case of acceptance, the Event will be the subject of an estimate issued by Beaumarly. This estimate must be returned signed by the Customer and accompanied, if necessary, by the payment of a deposit, to constitute acceptance. Once the quote has been accepted and the deposit paid, the reservation of the Event is deemed final and irrevocable.

4.5.2. As part of an Event, the Customer undertakes to:
- Send to Beaumarly, as soon as possible and at the latest one week before the Event, all the information and documents necessary for the proper understanding of the needs and the proper execution of the Event;
- Strictly comply with the technical and safety recommendations made by the Beaumarly teams;
- Guarantee Beaumarly against any action and claim by third parties in the absence of any fault attributable to it;
- Collaborate actively in the success of the Event by providing Beaumarly with all the elements necessary for the proper execution of everyone's services.

The commercial proposal or quotation may include a choice between several menus. In order to be able to fully satisfy the customer, the customer must indicate his final choice to the restaurant no later than six days before the service. After this period, the selected establishment cannot guarantee the service of certain foods or drinks on the menu.

In the event of a modification of the reservation, the provisions set out in the “Modification” article are applicable.

4.5.3. Beaumarly reserves the right in certain cases to proceed with a bank pre-authorization. In this case, the Customer must provide the following elements:
- Name of the bank card holder;
- Bank card type;
- Bank card number;
- Expiry date of the bank card;
- Bank card security code;
- If applicable, identification by 3D Secure.

It is understood that the validity period of the above-mentioned bank card must be later than the date of the Event. This bank imprint is intended to guarantee Beaumarly the payment of the Services in the cases provided for in these Terms and Conditions. In addition to these two situations, Beaumarly will not be able to use the information given by the Customer to invoice the Event.

In the event that, as part of the provision of Additional Services (e.g.: Disk-Jockey, light environment,...) equipment would be made available to the Customer, Beaumarly reserves the right to ask the Customer for a financial guarantee (Deposit check) which may be cashed in the event of deterioration or disorder due to the Customer, its guests, its service providers or, more generally, any third party for which it is responsible... The amount of this guarantee will be indicated. on the quotation sent by Beaumarly.

4.4. Right of withdrawal — Delay/no-show - Modification — Cancellation

4.4.1. Withdrawal
The Customer is reminded, in accordance with article L.221-28 12° of the Consumer Code, that he does not have the right of withdrawal as provided for in article L.221-18 of the Consumer Code, as long as the Services are provided on a date or at a specific frequency. On the other hand, the Customer may freely modify or cancel his Booking before being accepted by the Establishment.

4.4.2. Modification
In general, it is the Special Conditions of each Establishment that set the terms and conditions for modifying a Reservation.

As part of an Event, the Customer must confirm the final number of guests no later than 3 days before the Event takes place. Before this date and at the latest 15 days before the Event, in the event of a change of around more than 15% of the number of guests initially planned (reservation greater than 25 guests or privatization of a space), Beaumarly reserves the right to apply an increase to the unit rate offered and accepted by the Customer.

After this date, and taking into account the need to order perishable products for the performance of the Service, regardless of the number of guests cancelled or not present on the day of the Event, unless otherwise provided, the Customer will remain liable for the full unit price shown in the initial estimate multiplied by the number of cancelled participants.

In any event, if on the day of the Service, the number of Customers is greater than that originally planned, the invoicing will be increased by an amount at least equivalent to the agreed unit price multiplied by the number of additional guests.

However, if too many additional participants are added:
• Beaumarly and its Establishments cannot be held responsible for the possible impact on the quality of the Services;
• If this addition involved exceeding the accommodation capacity of the Establishment, Beaumarly would be obliged to refuse the reception of additional guests and could in no way be held responsible and implicated as a result.

4.4.3. Delay/No-show
As part of a reservation in one of our restaurants, on the day of the Service, guests must come to the restaurant at the agreed time. In case of delay, the Establishment reserves the right to make them wait. If this delay is greater than thirty minutes, the Booking will no longer be guaranteed.

Without prejudice to the application of the right of cancellation under the above conditions, any non-presentation of the Customer to the Establishment without prior information to the Establishment to take possession of the reserved table or room, constitutes the release of his reservation in its entirety, implying the restoration of the availability of the table (s) /nights reserved. The non-presentation of the Customer under these conditions automatically leads to the payment of a fixed compensation in an amount fixed by the Establishment, or even under certain conditions all of the Services booked, including all the services and extras reserved, including all the services and extras reserved, including taxes, without any right to reimbursement for the benefit of the Customer.

4.4.4. Cancellation — Interruption of stay
The cancellation conditions are defined according to the specific conditions specific to each Establishment and according to the Reservation made. They are specified when booking. Indeed, without prejudice to the provisions referred to above, the contractual conditions may allow for cancellation. In this case, the Customer was able to take note of his right of cancellation and the related contractual conditions during his selection, which is reminded before the validation of his Reservation and also in the confirmation of his Reservation sent by the selected Establishment.

In the absence of precision, in the event of cancellation of an Event by the Customer after its acceptance by Beaumarly and more than 72 hours before the said Event, any deposit already paid under the conditions defined in the “Payment” article of the GTC will remain acquired by Beaumarly. In the event of cancellation of an Event by the Customer after its acceptance by Beaumarly and less than 72 hours before the said Event, the Customer must pay the total amount of the service booked upon presentation of the Beaumarly invoice. The Parties acknowledge that this clause is not intended to punish the non-performance by the Customer of any breach of its contractual obligations and does not constitute a penalty within the meaning of articles 1231-5 of the Civil Code. Therefore, the Parties expressly agree that this compensation cannot be subject to any review, in particular judicial review.






In the case of an online reservation, the Customer may use his cancellation option on the Site by clicking on the “Cancellation” button bringing the Customer to the page dedicated to this purpose and where the Customer must respect the steps indicated in order to make the exercise of his right effective. In the case of other reservations, it is necessary to contact the Establishment or your preferred contact person within Beaumarly.

In the event of interruption of the Services, the entire price of the Reservation will be collected without the right to reimbursement or to any credit note or exchange for the Customer for the unused portion of the Services in the Establishment.

5 RATES - PAYMENT

5.1 Hotel rates
The rates relating to the Booking of Services are indicated before and during the Booking process. The rates are valid in real time regardless of the Booking method selected by the Customer: the rates are valid at the time of the Booking request made by the Customer. In any event, the special pricing conditions linked to each rate/type of room, or additional services, appear in front of each of the Services subject to the Reservation by the Customer.

The prices displayed are only valid for the duration indicated on the Site. The rates indicated are per room, for the number of person (s) and the dates selected by the Customer, and — unless a specific extra is taken out for this purpose — the rates concern the taking of the room (check-in) by the Customer and the release of the room (check-in) by the Customer and the release of the room (check-out) at the times indicated. The tourist tax (City or Tourism Tax) indicated for each rate is to be paid directly on site to the Establishment: it is not included in the Booking price.

The rates are subject to value added tax (VAT) and are displayed in amount including VAT at the rate in force at the time of confirmation of the reservation in the currency of the country according to the connection IP address. The prices take into account the VAT applicable on the day of the Reservation and any change in the rate applicable to the VAT will be automatically reflected in the prices indicated, in particular in the event of a change in the rate applicable on the day the stay is consumed and the extras purchased compared to the rate applicable at the time the Reservation is made.

All Bookings, regardless of their origin, are payable in the local currency indicated for the Establishment. The conversion into foreign currency indicated at the time of the Booking is indicative and is in no way contractual. Only the currency confirmed at the time of booking is guaranteed. If the payment is made in a currency other than the currency of the country where the Reservation was made (Locality of the IP address) the exchange costs will be borne by the Customer. If a rate implies that payment is made directly to the Establishment at the time of arrival (check-in) or departure (check-out) of your stay, and if the Customer's currency is not the same as that of the country in which the Establishment is located, the rate charged by the Establishment is likely to be different from that which was communicated during the Booking, taking into account the possible evolution of exchange rates between the date of reservation and the dates of stay. in the selected Establishment. Rates are always indicated during the Booking process on the Site. The same applies to the total price of the Reservation before validation by the Customer, up to the last stage, with the acknowledgement of receipt of the Reservation also summarizing the content of the Reservation and the rate applied.

No discount or discount will be applied by Establishments for payment prior to the dates and conditions set out in these GTC or online by payment during the Booking process or on the invoice issued by the Establishments.

The existence of rates indicated as “Internet/Standard/Best Rate” at the time of the Online Booking process, or offline (by telephone, fax or e-mail), are in no way exclusive of the existence of a lower price for the same services, which would have been offered before or which would be offered after the process, under the same or different commercial wording, but which are no longer or not yet in force at the time of the reservation. For this purpose, the creation of rates at a price lower than that indicated in the reservation, and which would be in force at a time other than that at which the reservation is made, can never give rise to the application of these lower rates for the benefit of the Customer. Only the contractual rate, in force at the time of booking, is valid between the parties.

Unless otherwise expressly provided, the Customer must leave the room before noon (12.00AM) on the day of the end of his stay. Otherwise, he will be charged for a particular night at the rate in force on that day.

5.2 Payment

5.2.1. Unless expressly mentioned or special conditions, any reservation of an Event must be accompanied by a signed quote and the payment of a deposit of 80% of the total amount including VAT of the quote. The Reservation is acquired after receipt and effective receipt of the deposit due. Extras must, if necessary, be paid on site. The balance of the total amount invoiced on the day of the Event must be paid on the day of the Service or at the latest on the day of receipt of the invoice.

5.2.2. To validate a Booking at one of our Establishments (excluding Events), the Customer may have to provide their bank details as a guarantee of the Reservation, and — if applicable — for the purposes of paying for their Reservation in the event of special conditions or rates requiring online payment as stipulated during the Booking process. It being specified that — except in the case of special conditions or rates requiring pre-payment of the amount of the Reservation using an online computer debit process — the debit of the payment is made directly to the Establishment during the stay.
The Customer must then provide the details of his credit card (Visa, Mastercard International, Eurocard/Mastercard, American Express) by indicating directly in the area provided for this purpose the card number, without spaces between the numbers, as well as its validity date and the visual cryptogram via the payment platform dedicated to this purpose. The same applies to the communication of the bank details required in the context of Bookings made by telephone, fax or e-mail under the conditions indicated below, which involve either payment at the time of Booking, or the requirement of a security deposit by bank card imprint according to the rate of the Reservation.
The service provider chosen by Beaumarly in order to secure bank payments and the communication of bank data, verifies the validity of the Customer's payment card. In case of difficulty or impediment, the Customer must contact his bank to identify his origin and be able to proceed with his Booking.

In all cases, an invoice is drawn up in duplicate by Beaumarly, one copy of which is given to the Customer upon departure (check-out) from the Establishment at the end of the stay.
During the Customer's stay, if the amount of the Customer's invoice concerning Extras exceeds the value of 400 Euros, the Establishment may require payment before its end. In any event, any Extra or other Service that has been booked and provided by the Establishment during the Customer's stay must be paid by the Customer at the latest during Check-Out. It is specified that payment by check is not accepted.

5.2.3. According to the terms applicable to cases of late cancellation, excessive delay, or failure to present a Booking guaranteed by bank card, the Establishment will debit the Customer for any sum due in this respect.

6 CLAIMS

The contract is subject to French law.

For any complaint relating to a Reservation made in one of the Establishments, the Customer must send a letter by post to the reserved Establishment at the corresponding addresses mentioned on the Sites or by email to the following address: commercial@beaumarly.com within 48 hours following the completion of the Services.

In the event of the occurrence of a technical problem and/or overbooking, preventing the Establishment from proceeding with the reservation made by the Customer, Beaumarly undertakes to inform the Customer as soon as possible and to reimburse him immediately at the price of the reservation. The Customer cannot claim any compensation, penalty or additional compensation from Beaumarly.

The Customer is informed of the possibility of using, in the event of a dispute relating to these General Terms and Conditions, a conventional mediation procedure or any other alternative method of dispute resolution, under the conditions provided for in Title I of Book VI of the Consumer Code.

After contacting the Commercial Department to try to resolve the dispute amicably, and in the absence of a satisfactory response or lack of response within sixty (60) days from the referral, the Customer may thus contact the Tourism and Travel Mediator by email via the referral form available on the www.mtv.travel website, or by mail to the following address:
Tourism and Travel Mediation Association (MTV) - 17 avenue Carnot 75017 PARIS

As part of this mediation, the Customer may be assisted by any person of his choice or be represented by a lawyer at his expense. Each Party may also seek the opinion of an expert whose expenses are borne by it. In the event of a joint request for expertise, the costs will be shared equally between the Parties. The Parties will be free to accept or refuse the mediator's proposal.

In the event that the Customer does not wish to refer the matter to the mediator, or if one of the Parties refuses the mediation proposal, or if no amicable agreement is reached, the Parties will be free to initiate proceedings before the competent jurisdiction for a specific attribution of jurisdiction arising from a particular law or regulatory text.

7 RESPONSIBILITY — FORCE MAJEURE

7.1 Non-completion of the Booking
In any case Beaumarly cannot be held responsible in the event of non-completion of the Reservation and/or its absence of registration, and in particular due to the Customer who does not correctly make his Booking according to the conditions set out in these GTC and according to what is displayed on the Customer's fixed or mobile computer terminal during the online Booking process.

7.2 Internet Network Limits
In addition, by booking on one of our Sites, the Customer acknowledges and accepts the characteristics and limitations of the Internet network, in particular with regard to technical performance, response times for consulting, querying or transferring information, the risks of interruption, the risks associated with the connection, the lack of protection of certain data, the absence of protection of certain data against possible misuse and the risks of contamination by possible viruses circulating on the network.
Furthermore, Beaumarly cannot be held responsible for malfunctions that may affect the Internet network and de facto the Site, or for any configuration problem or related to a given terminal or browser.
Beaumarly also does not guarantee that the Site operates without interruption, or that it does not contain computer errors.
Likewise, hypertext links on the Site may refer to other websites, Beaumarly disclaims any responsibility for the content of these sites and the services offered.
Consequently, Beaumarly cannot, under any circumstances, be held directly or indirectly liable in the event of a routing problem or communication cuts, difficulties or impossibilities of connection or the failure of the Site server.
More particularly, Beaumarly cannot be held responsible for any damage, material or immaterial, direct or indirect, caused to Customers, their computer equipment and the data stored there, and for the consequences that may result from this on their personal, professional or commercial activity.
Likewise, although the Establishments offer, more particularly in the rooms or apartments reserved, a WiFi internet access service, in the event of a total or partial failure in the functioning of this service for any reason whatsoever, during the duration of the stay in the Establishment, it cannot result in the benefit of the Customer any right to cancel the Reservation, or to any compensation whatsoever.

7.3 Force Majeure
Beaumarly cannot be held responsible for the total or partial non-performance of its obligations under the Reservation in the event of an event of force majeure within the meaning of case law and article 1218 of the Civil Code, or more generally for any act of a third party, made by the Customer or by commercial partners, and in particular but not limited to the fact of unavailability of the Internet network, impossibility of access to the Site, external intrusion, computer viruses or in case prepayment not authorized by the Customer's bank.

The performance of Beaumarly's obligations will then be suspended in the event of the occurrence of an event that would prevent their total or partial realization: Beaumarly will notify the Customer as soon as possible.

7.4 Warranty
Beaumarly strives to ensure that the photographs, graphic representations and texts reproduced to represent the Establishments give as accurate an overview as possible of the accommodation, catering and other complementary Services offered.
However, the photographs are not contractual, because, on the one hand, the various rooms, even when they fall under the same rate, all have different dimensions, and on the other hand, variations may occur, in particular due to the change of furniture, new decoration or possible renovations. Except for a Booking made with an express request for the allocation of a room and which would be confirmed in writing, in this sense, by the Establishment, the Customer cannot claim any claim as a result, as long as these variations do not relate to the essential characteristics of the Service.




7.5 Valuable items
Subject to availability and feasibility, a safe can be made available to customers at the reception of the Establishment for any deposit of valuables so that the Customer can, upon arrival at the Establishment, request the use of this service by contacting the Establishment reception.
Under no circumstances will Beaumarly be responsible for theft or damage caused to valuables left by the Customer in the rooms or in the vehicles parked in the Establishment's car park. Consequently, by express agreement between the parties, it constitutes, in particular, a fault of the Customer, for which he will bear all the consequences, the fact of not entrusting to the management of the Establishment so that they can be placed in a safe place, personal effects, objects, jewelry, of a value estimated at more than 1,500 Euros by the Customer. Likewise, by express agreement between the parties, it constitutes in particular a fault of the Customer, the fact of leaving the door to his room unclosed, not locked, as well as the windows of the latter, during his stay.
Beaumarly cannot be held responsible for damage caused by animals present in the Establishment, which remain under the responsibility of their owner or guardian in accordance with the provisions of article 1243 of the Civil Code.

7.6 Degradations/Refusal of Customer Access
The Customer will be held responsible in the event of damage to equipment voluntary, accidental, by negligence or clumsiness as well as any damage caused to Beaumarly and will be required to reimburse Beaumarly up to the amount of the damage caused. It is understood that the Customer is also responsible for disorders attributable to his guests, his service providers or more generally any third party for which he is responsible... Any possible guarantee taken prior to the Services may be activated as such. When Booking an Event, Beaumarly may require that an inventory be drawn up by a bailiff, at the Customer's expense, on the day of the Event (before installing the equipment) and when the last service providers leave.
Some Establishments have a feature allowing them to include in the category of so-called “inoperative” customers any Customer with inappropriate behavior corresponding to the following categories: aggressions and incivilities, non-compliance with the hotel contract, non-compliance with security regulations, non-compliance with security regulations, theft, damage and vandalism or settlement incidents.
The status of “inoperative” may lead the Establishment at the origin of this registration to refuse access or reservation to the Customer when he comes back to this Establishment.

8 PERSONAL DATA — IMAGE RIGHTS

8.1 Personal data
The personal data managed by Beaumarly is governed by our Privacy Policy, which we ask you to refer to for any information or request.

8.2 Image rights
The reservation of Services in an Establishment, as well as their consumption by Customers and/or their companions, or even the mere presence in the Establishment in no way authorizes any audiovisual recording operation, shooting, photography whatsoever in the premises and outbuildings of the Establishment including in the rooms for their commercial, promotional, advertising, press or public relations use, website illustration, etc., and more generally any collective use or likely to involve an audience. The interior architecture and graphic creations adorning the common areas and the rooms of the Establishments are protected by copyright, whose rights are fully reserved. Any audiovisual recording session, shooting, reproduction or representation of images comprising the premises and dependencies of the Establishments concerned other than for strictly private use is subject to the prior authorization of the Establishment under penalty of counterfeiting punishable, in particular, by the civil and criminal provisions of the Intellectual Property Code.

9 MISCELLANEOUS

These T&Cs are supplemented by the Legal Notice, the Privacy Policy and the Cookie Notice.

These T&Cs are governed by French law.

In the event that any of the provisions of these GTC is declared null or void, in any way and for any reason whatsoever, it will be deemed unwritten and will not lead to the nullity of the other provisions.

Any disputes that may arise between the parties in connection with the interpretation and/or execution of these GTC will be subject, in the absence of an amicable agreement, to the exclusive jurisdiction of the competent court within the jurisdiction of the Paris Court of Appeal, with the exception of disputes concerning non-commercial persons and for which the legal rules of attribution of material jurisdiction apply.